Shipping

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Delivery details will be provided in your confirmation email.

Most of our products are able to be shipped internationally. If you do not live in the US and would like a shipping quote, please contact us and we will prepare a custom quote for you. Please note that any additional import/export taxes and/or customs taxes will be at the expense of the customer (including Canada).

Please send us an email at cs@mdmaxx.com to check on if your product can be shipped to an international address.

Most of our products are able to be shipped to HI, AK, and PR, owever, there are certain restrictions on some larger products that will require an additional shipping charge post purchase. Please send us an email at cs@mdmaxx.com to check on your shipping rate to these states.

We use all major carriers UPS, FedEx, USPS. You’ll be asked to select a delivery method during checkout.

Please complete Delivery Site Survey Form for inside delivery.

Product

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us and we’ll take you through the process.

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there or contact us at 866-750-9951.

Yes. All of our products are guaranteed to come with the manufacturer warranty. 



We have relationships with over 100 manufacturers if there is a specific product that we do not advertise, there is still a good chance we can get it for you. Feel free to call us at (866-750-9951 or email us at cs@mdmaxx.com

Q&A

Yes, To apply for Net 30 payment terms fill out credit application

We accept the following credit cards: MasterCard, Visa, American Express, and Discover and Purchase orders.

Yes, If you find a lower price on factory new equipment from one of our competitors, please send a link to the equivalent product or a copy of the quotation with a lower price to cs@mdmaxx.com. Our specialists will review and contact you to complete the order at the new price.


You can submit your prescription to us in a few ways. You can fax, email, mail, or text the prescription to us. Click Here for additional information.

9:00 a.m. — 5:00 p.m. EST Monday-Thursday

9:00 a.m. — 2:30 p.m. EST Friday

Closed Saturday, Sunday, and holidays.

Unfortunately at this time we are unable to accept insurance as a form of payment. However, if your insurance provider provides reimbursement options please let us know if we may assist with any official quotes or pricing.


wa are located at 1762 Benson Ave. Brooklyn, NY 11214, please visit our Contact us page for more contact information.

MDMaxx has access and purchasing power to a wide assortment of manufactures that are leveraged to provide you with the exact product for your business needs.

There are several ways to place an order with MDMaxx.com

Here are your options:

Order online

Call and/or email

Punchout integration

Fax 718-682-6180

You can locate the Safety Data Sheet (SDS) on the product detail page on our website. if the SDS you are looking for in not available, please contact customer service at cs@mdmaxx.com

Yes. Our normal restocking fee is 15%

Customer Support

Call Us At 866-750-9951

Send a message

Email Us At cs@mdmaxx.com